Frequently Asked Questions


1. How is Next Wave Connect different than other collaboration software?

Next Wave Connect enables seamless collaboration both inside and outside your organization. You and your entire organization will have access to the larger ecosystem of healthcare professionals, including the ACEs. Somewhere out there someone has found a solution to the problem you're working on right now, let us help you find it!

Watch our video to learn more.


2. How many people are in the community ecosystem?

While more is better, it's only better when it is also "right". The "right" people are healthcare leaders and thought leaders from healthcare providers, healthcare associations, and healthcare solution companies. Currently there are nearly 10,000 healthcare professionals and thought leaders participating in the ecosystem. It is growing by 13% every month. There are 80 Advisory Council Experts (industry thought leaders), nearly 1,300 healthcare provider facilities, 4 associations, and 14 solution companies.

Find out who else is online!


3. How are you different from LinkedIn or Facebook Healthcare groups?

Next Wave Connect is a community ecosystem purpose-built for healthcare. This focused purpose enables the right people to connect and collaborate without the noise common in diluted global social platforms. See who's already on Next Wave Connect- See Who's Here

Thought leaders are active facilitators and problem-solvers throughout the ecosystem. Thought leaders in Next Wave are called ACEs (Advisory Council Experts). An ACE is not self-declared. They must qualify according to the ACE standard, and if selected, commit to actively participate in the communities.

Community Managers and Producers are dedicated resources with the sole purpose of facilitating meaningful collaboration. They help connect the right people with the right content and conversations. And they help produce, distribute, and amplify relevant content that the members and communities prioritize. Because it's an ecosystem, communication between communities is enabled, unlike these global platforms.

LinkedIn primarily enables multipurpose networking and is primarily a recruiting platform. Next Wave Connect is customizable and allows you to white label your association community. You can even influence our product roadmap if there are features you’d like to see. Also, with Next Wave Connect you own the data, which is not the case with LinkedIn. Just take a look at their user agreement.

The Facebook focus continues to be consumers and small business.


4. What is an ACE?

Advisory Council Experts (ACEs) are industry thought leaders committed to leading the transformation of healthcare through active service within the Next Wave Connect ecosystem. These subject matter experts provide insights and resources for solving challenges and facilitating innovation for better healthcare. An ACE is not self-declared. An applicant must qualify according to the ACE standard, and if selected, commit to actively participate in the communities.

We currently have over 80 ACEs in place today, with growth expected to break 100 soon. ACEs choose their topic of expertise and commitment level and are an integral piece of the community ecosystem.


5. What is the expectation for ACE interaction?

To maintain active status, ACEs maintain pre-determined availability, accessibility, and engagement. 

Are you a healthcare thought leader? Find out more about ACEs and request to join the team here.


6. How is Next Wave Connect better than conferences and meetings?

It isn't better. It's different. It's owned by the people within the community ecosystem. It's designed to supplement and extend the collaboration within conferences and meetings. As a healthcare group, conferences and meetings are imperative for making members feel valued and giving them a place to showcase their thought leadership, meet face to face, and have a little fun. Next Wave Connect is here to enhance this industry imperative. Collaboration already extends beyond the face-to-face interaction. In Next Wave Connect, it has now become meaningful.

Your event-based communities seek to enhance the conference experience for attendees and share that same experience as best we can with non-attendees.

Visit our Event Calendar to see what event-based communities are coming up.


7. Is there any special security built into it?

Next Wave Connect is committed to security, availability and the privacy of your data. Your data is safe and secure within our application. We protect your information and do not share it or sell it without your permission.

You should NOT share sensitive or personal health information in Next Wave Connect. Depending on member's needs, we may create that type of functionality in the future.

For more information on our security and infrastructure, visit


8. What if my topic of interest doesn't appear in a community?

The communities determine the areas of focus. If you don't see your area of focus, it may be time to become part of the ecosystem. If you represent a brand, we would be happy to work with you to explore the creation of a community too.

Connect with a Community Manager for help starting your own community.


9. What is the MarketPlace?

The Next Wave Connect MarketPlace is an online, interactive directory for an association’s vendors and sponsors. Members are able to query the MarketPlace based on category, subcategory, keyword and location. What makes the MarketPlace different from other online directories is the ability for members and vendors to interact in real time within the association’s ecosystem. Members can post questions directly to the vendor’s wall or even reach out to their subject matter experts. Members are able to make more informed decisions, and vendors are able to interact with their target audience at the precise time they are seeking a solution.

What is the Next Wave Connect MarketPlace?

10. What does a MarketPlace look like for my association?

Each association ecosystem on Next Wave Connect has the option to include a custom-built MarketPlace. We’ll work with the association to determine the best categories and subcategories that will make it as easy as possible for your members to use. We’ll also work with you to determine a plan for onboarding your current vendors and attracting new vendors.

Bottom line: It’s YOUR MarketPlace!


11. How do I get listed in the MarketPlace?

Contact our sales team for more info on how to get listed in the MarketPlace.


12. How do I get my association involved in collaboration with Next Wave Connect?

Contact our sales team for more info on our Association Partner program.


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